Shipping Policy

Effective Date: 01/02/2025

At LPD TRADE LTD, we are committed to delivering your orders quickly, safely, and reliably worldwide. Please review our shipping policy below.

1. Shipping Coverage

We offer worldwide shipping. Orders can be delivered within Europe and to most international destinations.

2. Shipping Methods

We collaborate with various shipping providers depending on the destination, package size, and shipping requirements.
We do not rely on a single courier service, allowing us to select the most suitable option for each shipment.

3. Shipping Costs

Shipping costs are calculated based on the weight, volume, and destination of your order.
Exact shipping charges will be communicated individually at the time of order confirmation.

4. Order Processing Time

Orders are typically processed and dispatched within up to 5 business days after receiving full payment.
Please note that processing times may be slightly extended during peak periods.

5. Estimated Delivery Times

Within Europe: 3–7 business days after dispatch
International deliveries: 7–14 business days after dispatch

Delivery times are estimates and not guaranteed, as they depend on external logistics providers and customs clearance.

6. Free Shipping

Free shipping terms are discussed individually with clients, depending on the order volume and delivery destination.

7. Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number by email.
You can use this number to track the status and location of your shipment online.

8. Lost or Damaged Packages

All shipments are insured.
In case your package is lost or arrives damaged:

If the item is available in stock, we will send a replacement free of charge.
If the item is unavailable, we will issue a full refund.

Please notify us immediately at support@lpd-trade.eu if your package is lost or damaged.

9. Restricted Items

We only ship the products listed on our website.
We do not sell or ship any hazardous, dangerous, or prohibited items.

10. Pickup Options

Personal pickup can be arranged individually.
Please contact us at support@lpd-trade.eu to discuss pickup options.

11. Customs, Duties, and Taxes

For international shipments, please note that customs duties, taxes, or import fees may apply, depending on your local regulations.
Customers are responsible for any applicable customs fees or taxes.

12. Contact Information

If you have any questions about your shipment, please contact us:

LPD TRADE LTD
26 Traiko Kitanchev St., fl. 2, ap. 6
Burgas, 8000
Bulgaria
Email: support@lpd-trade.eu